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ignorance

Digital Literacy and Old Age: an Irrelevant Correlation

September 25, 2023

There is a persistent but fallacious belief regarding digital literacy: “Old people can’t use computers”. Not only is this hilariously wrong, it also has some dangerous consequences that we’ll see in this post.

The truth is, you simply can’t… simplify things and treat any group of people as if they were a homogeneous lump. There are people who are old and can’t even turn on a computer, and there are people like Grace Hopper, who was recalled from retirement (twice!) to work on the US Navy’s IT infrastructure.

Obviously enough, there are many gradations in between, too. There are old people who perhaps can’t program but who can still use a computer. There are also old people who know how to turn on the computer, somewhat use it, but would be unable to troubleshoot it the moment something goes awry.

But all that isn’t very important.

Instead, what is important is to understand the dangers of correlating digital literacy to age – either old or young.

If you googled “old person using computer”, you’d get plenty of stock images of old people struggling in front of a screen, sitting next to a younger person, or holding a credit card and looking confused. Instead of perpetuating such stereotypes, here’s an image of Commodore Grace M. Hopper, nickname “Grandma COBOL“.
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The Emperor’s New Clothes and The Problem of Experience

September 4, 2023

You likely know the story of the Emperor’s new clothes: An arrogant emperor is fooled by some fast-talkers into marching through the streets naked, because he was convinced he was wearing magic clothes – magic because stupid people couldn’t see them, which assured nobody dared to talk about the obvious. It took a kid shouting “Why, the Emperor is naked!” for others to gradually dare to agree. We ignore beginners and rely on experience. But the problem of experience – and this is clearly one of the lessons in “The Emperor’s New Clothes” – is that sometimes beginners can help you.

The story of the Emperor’s new clothes is one of my favorite classical fables. It’s deceptively simple (in that it contains several levels of interpretation) and ever-relevant. Indeed, it seems to have become even more relevant in our times, where the internet has facilitated a phenomenon of bandwagon fallacy on steroids.

All these are thoughts I’ve been having a lot lately, as a result of a… traumatic programming experience I’ve had. The topic of this post is first and foremost about society, so I’ll keep programming jargon to a minimum. Regardless of your background – programmer or not – being aware of the repercussions involved in the Emperor’s new clothes and what it is about is crucial.

In short, the way we use appeal to authority, glorify similarity, and ignore beginners is deeply problematic.

“The Emperor’s New Clothes” is an extremely popular metaphor because it’s extremely powerful. Graffiti from Tallinn. Photo by Ivo Kruusamägi, CC BY-SA 4.0
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How to Deal with Incompetence: The Role of Malice

July 3, 2023

You might have seen some memes going around claiming “Idiots, everywhere!” or something of the sort. As George Carlin famously said, imagine how dumb the average person is, then realize half of them are even dumber. But to deal with incompetence (which isn’t quite the same as stupidity, which isn’t quite the same as ignorance), we need to also take something else into consideration: the role of malice.

There is a world of difference between an incompetent person who, still, has good intentions, and one who is malevolent. In other words, the saying “the road to hell is paved with good intentions” is seriously misleading.

Why?

But because benevolent incompetence will want to rectify its repercussions, whereas malevolent will not even recognize there is a problem.

Let’s try to categorize all this and come up with a theoretical framework, to see where (if anywhere!) it gets us.

deal with incompetence cats
“Let me handle this, Jim” (as I’ve said before, whenever I don’t want to spend much time finding a more suitable image, you get a cat; this time, you get two)
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